Terms & MSA
MASTER SERVICE AGREEMENT (MSA)
Version: 2026.1-GLOBAL · Governing Enterprise Engineering Engagements
Article 1: Scope & Contracting Parties
1.1. Service Provider: Adeera Yazılım Hizmetleri Ticaret ve Sanayi Limited Şirketi ("ADEERA"), registered in Istanbul, Turkey.
1.2. Client: The corporate enterprise or business entity commissioning engineering, artificial intelligence, cloud architecture, or consulting services under an agreed Statement of Work (SOW).
1.3. Scope: These terms govern all technical proposals, engineering deliverables, sprint milestones, and maintenance agreements between the parties.
Article 2: Engineering Delivery & Agile Methodology
2.1. Sprint Cycles: Technical development is structured in bi-weekly iterative sprints. The Client receives continuous deployment access to a dedicated staging environment for progress validation.
2.2. Change Management: Substantive modifications to the project architecture or scope are managed via formal Change Requests detailing cost, delivery timeline, and infrastructure impacts.
Article 3: Intellectual Property & Source Code Transfer
3.1. Bespoke Code Ownership: Upon complete remuneration of contract fees, the Client acquires an exclusive, perpetual, unrestricted license and full ownership of all custom-developed application source code, database schemas, and documentation.
3.2. Proprietary Core Accelerators: Pre-existing architectural foundational modules (such as the Adeera Enterprise Core) integrated into the solution are licensed to the Client on an irrevocable, non-exclusive, perpetual basis.
Article 4: Confidentiality & Data Sovereignty
4.1. Mutual Non-Disclosure: Both parties maintain strict confidentiality regarding all proprietary technical data, algorithms, and business trade secrets disclosed during the engagement.
4.2. On-Premise & Private Cloud: ADEERA deploys AI models and database systems with zero data leakage guarantees, executing on local client servers or isolated private cloud clusters under compliant Data Processing Agreements (DPA).
Article 5: Acceptance, Warranty & SLA
5.1. Formal Acceptance: The Client performs User Acceptance Testing (UAT) within ten (10) business days following staging deployment.
5.2. Warranty: ADEERA guarantees twelve (12) months of defect remediation post-acceptance against reproducible deviations from the technical specifications.